Privacy Policy

Theia Technologies respects your right to and is committed to protecting your privacy.  If you have questions or concerns about our privacy policy you may contact Theia at customerservice@theiatech.com or by phone at 503-570-3296. 

We have designed our website so that you can visit Theia on the web without identifying yourself or revealing any personal information. Once you have chosen to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it is not displayed online and it is not accessible to the general public. Your personal information will be used solely for the purpose of order processing and personalization only. Theia strives to have consistent privacy practices for your personal information regardless of the medium used to collect the information. Therefore, this privacy policy applies to all online, offline and manually processed personal information.

What we collect

When you place an order with Theia, we collect your contact and billing information so that we may send you an order confirmation, provide you with information regarding your purchase(s) and for the purpose of delivering your package. Financial information (such as credit card numbers and billing address) is used for payment processing only and is not retained for any other purpose. This information is submitted through secure methods (SSL) and is stored under encryption. We do not share this information with any other parties.

How we use the information

Theia uses your information to help us understand your needs and interests and provide you with better services. We use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits and to personalize promotional offers. Credit card information is used only for payment processing and fraud prevention and is not used for other purposes.

Data collection online may also be combined with information you provide through other sources such as trade shows or seminars.

Occasionally, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. We will always provide you with the opportunity to opt-out of receiving communications from us.

Who we share it with

Theia Technologies will not sell, rent or lease your personally identifiable information to others. Theia will not share your personal information with a business partner or any unrelated third-party company unless you give your permission.

We protect the personal information you share with us. Access to your personal information is limited to authorized personnel. Authorized third-party agents may also need access to some of your personal information for the purposes of shipping or repair. We only provide third-party agents with the minimum amount of information needed to complete the requested service. We do not otherwise share your personal information with third parties, unless we have your permission.

Theia may respond to subpoenas, court order, or legal process. We also may choose to establish or exercise our legal rights or defend against legal claims. Theia may also collect and share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of a person, violation of Theia' terms of use, or as otherwise required by law.

Choice

Theia will not use or share the personally identifiable information provided to us online in ways unrelated to the ways described above without offering you a choice. We also provide you the opportunity to let us know if you wish to opt-out of partial or all contact from Theia and we will do everything we can to honor such requests. Please contact Theia at customerservice@theiatech.com or by phone at 503-570-3296 for assistance.

Links to third-party web sites on Theia sites are provided solely as a convenience to you. If you use these links, you will leave the Theia site. Theia has not reviewed all of these third-party sites, does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, Theia does not endorse or make any representations about them or any information, software or other products or materials found there or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this site you do so entirely at your own risk.

Security

Theia Technologies is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect from you online.